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Policies and Etiquette

Entry Policies

Entries are non-refundable, non-transferable

It is a Canada Running Series policy that no refund of entry fees will be issued nor will any transfer be made to other events. It is the responsibility of the entrant to pick up their packet from registration. Packets will not be mailed prior to or after the event. After the event has taken place T-shirts may not be available, and prior to the event are available on a "first-come, first-served" basis.

Participants Requiring a Guide

  1. The participant must register using Events Online.
  2. When the participant registers, they must click the button indicating "I will be participating with a guide" (Under the additional Participant Information section)
    • The participant will be asked to provide their guide's information
    • The guide will be sent the event waiver that must be signed and returned
  3. The guide will be registered at no additional cost which includes the race insurance, additional bibs, course support and post-race snacks
    • If the guide would like the participant technical shirt and a finisher's medal, they will need to register for the event and pay the full registration fee
  4. When the participant picks up their race kit, they will receive 2 additional "GUIDE" bibs. On race day, the guide should ensure the bibs are clearly visible on their front and back.
  5. For safety reasons, all recreational wheelchair participants will start at the back of the purple corral.

Service Dog Policy

Service dogs are the only animals permitted on course.

Trained, accredited service dogs (dogs trained to assist individuals with a medical or physical disability) may be permitted on course, provided that the procedures below are followed.

  1. Accreditation documentation by a recognized Assistance Dogs International program or equivalent. Only working dogs (not including retired, trainee and companion dogs), are permitted on course.
  2. The guide dog must wear an identification harness for the duration of the event.
  3. The owner is responsible to clean up after their dog.
  4. Race officials have the right to refuse participation if the guide dog poses a safety concern.

Please note that the required documentation is to be submitted at least one week prior to the event. All documentation and inquiries should be directed to Heather Matters at or 416-944-2765 ext 509.

References:
Blind Persons' Rights Act
Accessibility for Ontarians with Disabilities Act
Human Rights Code

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Etiquette

General Etiquette

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Race Etiquette

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Aid Station Etiquette

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Finish Line Etiquette

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Spectator Etiquette

Please remember that our events are staffed primarily by volunteers, but there is always a race official nearby. If you have ideas for improving an event or concerns you would like to address, share them with the race official in a positive and productive manner. Feedback is also much appreciated through our post-event surveys or by email at .

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