Post-Race FAQWhat if my posted results are incorrect or I can't find my name in the results?Please contact Sportstats at with all result inquiries I forgot to turn in my timing chip. Where do I mail it to?Please mail the chip in a padded envelope to: ** Please note that a fee of $50 will be charged for any missing chips that are not returned following the event. ** I did not pick up my age category prize on Race Day - how do I do that?Please contact our Event Manager, Sabrina Young at or at 416-944-2765 x 503. Please call ahead to let us know that you plan to pick up your award within 30 days after the race date. You can pick up your prize at our office located at: I was not able to run this year, can I get a refund?Unfortunately, we have a very strict no refund policy as stated on the website and the entry form when you register. Also 100% of the first 2500 entries are donated to the Princess Margaret Hospital Foundation. If we have t-shirts leftover you can pick that up at our office at: RCP International I was not able to run this year, can I still receive my t-shirt, finishers hat and race kit?T-shirt: yes, you can pick-up your t-shirt at our office (sizes are not guaranteed at this point) Finisher's Hat and Race Kit: NO, we don't give these out after the event is over - you had to be there to receive these items. Pick-up address for t-shirts: ** Please contact Sabrina Young (Event Manager) prior to pick up ** Why did just the 8k runners receive a medal?This year we are celebrating the 30th Anniversary of the 8k race. The 5k has only been available for the past few years. I ran the 8k event but did not receive a medal - how do I get one?Please contact Sabrina Young for pick-up at . Is there a lost and found?Any items found and retrieved will be available for pick-up at our office. We will hold the items for 30 days after the event date. We are not responsible for lost or stolen items. Please allow for 1-2 weeks for transit time and inventory. Please contact Sabrina Young (Event Manager) at if you have left anything at the event. I have raised money for Princess Margaret Hospital Foundation. When will I receive a tax receipt?Please contact the Princess Margaret Hospital Foundation at 416-946-6560 for all charity enquiries or email Caitlin Kavander at caitlin.kavander@pmhf.ca. ** If you have a question that is not answered below, please e-mail Charlotte Brookes: ** |
Canada Running Series National Rankings |
|